Frequently Asked Questions

SLY Group is a two-sided home-services marketplace. Customers use the platform to request and book available home and household services. Professionals use it to create a work profile, find available jobs and orders, and send offers for work they can perform. SLY Group provides the platform that connects both sides and supports requests, offers, secure messages, payment records, and bookings. A professional is not automatically an SLY Group employee, and the platform does not guarantee a job, a booking, or a specific price.

Public planning prices are approximate and use the ZIP code and selected service to show a local planning range. Mobile car interior cleaning and other services can vary by vehicle, scope, size, condition, access, timing, and extras. Each reviewed professional sends their own total price for the requested service. Compare the profile, rating, note, and total. You may accept one offer or wait for another. A SLY Group administrator does not choose the price for you.

SLY Group serves both sides of the marketplace. Customers can request home, office, move, post-construction, and short-term-rental/Airbnb cleaning; Moving Help; Interior Painting; mobile interior car cleaning; laundry, ironing, and home organization; furniture assembly; wall hanging and shelves; or caulking and small drywall repair. Professionals use the platform to find available jobs and orders and send offers for work they can perform. You can select one or more household services in the same request. Exterior car washing is not offered. If SLY Group publishes a specialized job that legally requires a license, registration, certification, or permit, only a professional whose matching credential and authorization have been reviewed for that category may receive or accept it. Professionals without the required authorization receive only simple jobs that do not require it.

To start the free estimate, only a valid five-digit ZIP code and a service are required. Before submitting a booking, city and state are required. Property type, approximate square feet, and current condition are optional for property cleaning. Vehicle type is required for mobile car interior cleaning; interior condition is optional and can be described in the notes or shown in photos. For laundry, ironing, home organization, and handyman tasks, describe the exact work in your notes instead of entering property size. Household requests can combine laundry, ironing, and home organization.

Describe the exact task, quantity, condition, access, and desired result. For laundry, include approximate loads and detergent preferences. For ironing, include garment types and delicate fabrics. For home organization, identify rooms or areas and what should be sorted and arranged. For handyman work, identify the item, dimensions, wall or surface material, and supplies already available. Work outside the written offer is not automatically included.

Home organization means arranging and sorting items in your home so things are easier to find and use. This may include closets, kitchens, bedrooms, garages, or other spaces. It does not include deep cleaning, hauling away items, or disposing of belongings unless those tasks are written into the accepted offer.